FAQ's

Q: How complicated is it to fit stair lifts?

A: Low Cost Stair lifts are made to fit YOUR stairs and nobody else's, using measurements taken by the technical surveyor. When the stair lifts arrives at your home, it's already pre-configured and tested to fit your home so no construction
work will take place.

Q: Is it difficult to get on and off the lift?

A: Low Cost Stair lifts unique seat design swivels to allow
you to get onto the lift safely at the top of the stairs.
This enables you to dismount straight onto the landing,
without twisting your body.

Q: Will I still be able to use the stairs as normal?

A: Yes, Low Cost Stair lifts is one of the slimmest available.
The seat, arms and footrest all fold away, so your stairs can
still be used as normal.

Q: How easy is the lift to use?

A: By simply pressing on the large paddle switch in the direction of travel you move off steadily and smoothly.
Low Cost Stair lifts is also ideally suited to those with
arthritis or visual impairments, unlike other stairlifts which
have a small metal 'toggle' switch.

Q: How comfortable is the seat?

A: The seat and backrest are both padded in hardwearing,
easy to clean material. We're also one of the only firms to
offer you a choice of colours to blend with your décor.

Q: How noisy is the lift?

A: Low Cost Stair lifts motor is quiet enough so you can use
it day and night without disturbing others.

Q: What happens if the lift has been left upstairs, and I'm downstairs?

A: This is a common occurrence when two or more members
of a household use the stair lift. A Low Cost Stairlifts is
supplied with 2 remote controls, so you can have your own remote control, or just leave one upstairs and one downstairs. Simply by pressing the remote control, the lift will be brought
to your feet.

Q: What powers the stair lifts?

A: Your stairlifts is powered by two DC batteries; the lift however is plugged directly into the mains. The advantage
of having DC power is that in the unlikely event of a power
cut your Low Cost Stairlifts will continue to operate.

Q: What if something gets in the way of the stair lift?

A: Low Cost Stairlifts have 7 safety sensors which
automatically stop the lift if anything is detected in its path.
The lift will not simply plough through objects or jam up
against them.

Q: How long will it take to fit the stair lifts?

A: Low Cost Stair lifts take as long as you need to feel happy with the quality of the fitting of your lift - a lift can be fitted on
a straight stairlift usually in around 2 hours but it all depends on the complexity of your staircase.

Q: How will I learn how to use the stair lifts?

A: Your fitting also includes an in-depth demonstration of comfort and safety features, as well as a comprehensive list
of checks before we leave you to let you get to know your stairlift.

Q: Does my lift come with a warranty?

A: A 12 month warranty on all parts and labour is included
with every Low Cost Stair lifts.

Q: Where are Low Cost Stairlifts availible?

A: Low Cost Stairlifts are available all over the UK
as well as in Scotland and Wales. Please click here
to view a list of the specific regional areas.